Managed Security Operations Center (SOC)

Managed detection, triage, and response built around risk.

Reduce alert overload with managed triage that turns noisy security events into clear response priorities.

Close visibility gaps with monitoring aligned to identity, endpoint, cloud, and business risk signals.

Support compliance needs with documented workflows, escalation records, and audit-ready incident language.

Improve readiness through practical response playbooks mapped to your systems, users, and operating model.

Strengthen governance with SOC reporting that helps leaders align security spending with measurable risk reduction.

Request a Quote for our Managed Security Operations Center (SOC)

Trusted By

Trusted Guidance for Security-First Organizations

See how accountable advisory support helps teams modernize and manage risk with confidence.

“Edgeworx Solutions performed an IT Infrastructure Assessment and long term strategy to enhance the organizational operation processes and update the technology to meet future business requirements.

At the end of the project, Edgeworx delivered a detailed report on their findings, with clear recommendations and priorities that produced for the Aga Khan Museum and the Ismaili Centre a highly methodical long-term strategy associated with our technology infrastructure.

We greatly recommend the Edgeworx services to other Museum Institutions that are looking to enhance their technology Infrastructure.”

Hussein Rajabali

Aga Khan Museum

I am writing to highly recommend Edgeworx Solutions based on the exceptional services they provided during the recent comprehensive upgrade of our infrastructure. As a Canadian technology services company, they demonstrated professionalism, expertise, and an unwavering commitment to excellence.

Edgeworx successfully executed VMware migrations, Active Directory consolidations, cyber security assessments, and Disaster Recovery reviews. Their team of skilled engineers planned and implemented the project, ensuring minimal disruption and maximum efficiency. They conducted a thorough cyber security assessment, identifying vulnerabilities and providing actionable recommendations to enhance our defenses against evolving threats. Additionally, their Disaster Recovery review identified gaps and implemented robust contingency plans.

Throughout the project, Edgeworx displayed technical prowess and attention to detail. Their customer service, responsiveness, and collaboration fostered a positive working relationship. Based on our experience, I confidently recommend Edgeworx to organizations seeking top-tier technology services.

David Boyle

IT Manager, Prince Edward County

“During the spring of 2021, Edgeworx Solutions Inc performed an in-depth study of the McMichael Canadian Art Collection infrastructure environment to build a long-term technology strategy associated with McMichael’s technology purchases, operational processes and security requirements.

The assessment’s deliverable provided a highly comprehensive current environment review, clearly outlined gaps and prioritized recommendations for our long-term approach to maximize the value from our corporate technology investments.

The Edgeworx team are professional, experienced and certified; the McMichael team gained a tremendous amount of value throughout the assessment project.

The McMichael highly recommends the Edgeworx team for any organization looking for a 3rd party assessment of their IT infrastructure to build a long-term technology strategy.”

Lisa Pottie

McMichael Canadian Art Collection

“We found the Edgeworx team to be highly knowledgeable and experienced in Network Security. They follow a well thought out methodology to mitigate the risk of cyber security and greatly help our organization to meet our corporate regulators.”

Christopher Page

Laurus Investment Council

“The Town of Espanola released an RFP to review the Town’s technology infrastructure from a design perspective, quality of service, adherence to market best practices and organizational structure as it related to IT. Edgeworx Solutions won the bid to undertake the assessment due to their experience and their methodical and comprehensive approach towards IT strategy development.

The Edgeworx assessment of the Town’s Information Technology environment was detailed and also provided 5-year technology investment recommendations for the long-term requirements of the Town of Espanola. Edgeworx’s professionalism and expertise made for an excellent working relationship.

I would like to thank the Edgeworx team for providing a comprehensive and articulate strategy that the Town of Espanola will be leaning on in the years to come. Well done team!”

Allan Hewitt

Chief Administrative Officer, Town of Espanola

Awards & Certifications

Managed SOC Capabilities Built Around Practical Risk Reduction

Monitoring, triage, response, and governance

Threat Monitoring

Focused visibility for risk

Security monitoring starts with knowing what matters. Edgeworx Solutions helps tune SOC coverage around the systems, users, identities, and business processes that create the most operational risk.

Deliverables can include monitored asset scope, alert logic review, priority levels, escalation criteria, and reporting requirements. This gives your team a clearer operating model for identifying meaningful events and reducing unnecessary alert noise.

Alert Triage

Clear action from alerts

Alert triage should produce decisions, not confusion. Managed SOC support reviews security signals, prioritizes likely impact, and routes issues based on documented escalation paths.

Your organization gains a more accountable process for handling suspicious activity, failed controls, identity concerns, and high-priority events. Each step is designed to support timely action, clear ownership, and stronger evidence for future reviews.

Response Playbooks

Prepared response workflows

Incidents are easier to manage when the response process is defined before pressure rises. Edgeworx Solutions supports practical playbook development for common scenarios such as account compromise, malware indicators, data exposure concerns, and unauthorized access.

Playbooks clarify roles, communications, containment steps, evidence handling, and leadership notification requirements so your team can respond with greater consistency.

Identity Oversight

Identity-centered protection

Identity is often one of the most important security control points. SOC operations can be aligned with identity and access management practices to detect unusual sign-ins, privilege misuse, risky access changes, and gaps in user controls.

This supports a zero trust direction by helping your organization validate access, reduce unnecessary exposure, and prioritize remediation where user and business risk intersect.

SOC Reporting

Reports leaders can use

Security reporting should help leaders make defensible decisions. Edgeworx Solutions turns SOC activity into clear summaries of event trends, response actions, recurring risks, and recommended improvements.

Reporting can support technology planning, board or council updates, cyber insurance discussions, and compliance preparation. The focus is practical, audit-ready language that connects security work to measurable business outcomes.

Security Roadmaps

Roadmaps tied to maturity

A managed SOC should strengthen your broader security program over time. Edgeworx Solutions can connect SOC findings to CIS Critical Security Controls, Technology Maturity Assessments, privacy requirements, and fractional CIO or CISO guidance.

This helps you solve the right problems in the right order, prioritize spending, and build a roadmap that improves resilience without overwhelming internal teams.

Our Elite Partners

Security Operations Metrics That Support Better Decisions

55+

Organizations Supported

14,710+

End Users Supported

98%

Average Client Retention Rate

Move From Alert Fatigue to Actionable Security Operations

A managed SOC should do more than forward alerts. It should help you understand which risks matter, what needs action, and how each decision supports business continuity and compliance obligations.

Edgeworx Solutions approaches security operations with diagnosis first. Your environment, users, identities, cloud services, and operational constraints are reviewed so monitoring and escalation can be tuned to real priorities. The result is a practical operating model that helps reduce noise, improve response discipline, and give leadership clearer evidence for security investment decisions.

Security Monitoring With Governance Built In

Effective security operations depend on clear process, not just more tools. Managed SOC support helps your team identify, triage, escalate, and document security events in a consistent way.

Prioritized alert review based on business impact
Defined escalation paths for internal stakeholders
Incident documentation for governance and audit needs
Monitoring aligned to identity and access risk
Reporting that supports executive decision-making

This gives your organization a more accountable way to manage security activity without adding unnecessary complexity.

Align SOC Operations With Long-Term Risk Reduction

Many organizations know they need stronger security visibility, but they lack the internal capacity to run mature operations every day. A managed SOC gives your team structured support while keeping decisions tied to your business priorities.

Edgeworx Solutions connects monitoring, response planning, security controls, and advisory guidance so improvements happen in the right order. Recommendations can align with frameworks such as CIS Critical Security Controls, privacy obligations, and internal risk tolerance. You get practical next steps, not vague warnings, so security operations become part of a long-term technology strategy.

Request a SOC Readiness Consultation

Gain clear priorities, stronger monitoring, and accountable response.

Related Security and Advisory Services

Frequently Asked Questions

What does managed security operations center (SOC) actually cover for my organization?

A managed security operations center (SOC) provides you with ongoing detection, triage, and response for security events across your IT environment. This includes monitoring identity, endpoint, cloud, and network activity, prioritizing alerts based on business risk, and documenting every incident in audit-ready language. The service is designed to align with your specific operational model, compliance requirements, and governance needs, ensuring you gain actionable insights and accountable escalation paths without the burden of running these operations in-house.

How will managed security operations center (SOC) help reduce risk and improve outcomes?

The managed security operations center (SOC) service reduces risk by moving you from reactive IT to a proactive, measurable security model. You benefit from:

Prioritized alerts focused on business impact
Structured response playbooks mapped to your environment
Clear reporting that supports executive decision-making
Support for compliance and audit requirements, including documentation and workflow traceability

This approach helps you gain confidence in your security posture and supports long-term technology planning.

How does the onboarding and assessment process work for SOC services?

Your onboarding starts with a diagnostic review of your current environment, including users, identities, cloud services, and operational constraints. This assessment identifies gaps and prioritizes improvements, ensuring that monitoring and escalation processes are tuned to your real-world needs. You receive a clear roadmap and recommendations, with all actions mapped to measurable business outcomes and compliance obligations, so you can make informed investment decisions from the start.

What is the typical timeline and pricing model for SOC implementation?

The timeline for SOC implementation depends on your environment’s complexity, but most organizations see initial setup and assessment completed within 2 to 6 weeks. Pricing is typically structured as a fixed monthly fee based on user count, monitored assets, and required service levels. You also benefit from same-business-day support response (8 AM, 8 PM) and a 90-day opt-out period for new managed services, providing flexibility and accountability as you transition to managed operations.

How is this SOC service different from traditional managed IT or alerting providers?

This SOC service emphasizes a security-first, governance-driven approach focused on measurable risk reduction and long-term partnership. Unlike traditional IT or alerting vendors, you receive:

Proactive risk-based monitoring and user-focused response
Executive-level advisory for strategy, compliance, and technology maturity
Audit-ready documentation aligned with your regulatory needs
Service guarantees including same-day response and transparent reporting

This ensures your security operations align with your business goals and compliance priorities, not just technical alerts.