Government IT Services

Security-first IT guidance for public sector resilience.

Reduce fragmented IT oversight with Vendor of Record access for eligible Ontario public entities.

Address cyber risk with CIS-aligned assessments that produce detailed findings and clear priorities.

Support compliance pressure with privacy and accessibility guidance mapped to AODA, PHIPA, and PIPEDA.

Improve continuity with encrypted, Canadian data-resident backup and recovery planning.

Strengthen decisions with vCIO and vCISO guidance that aligns technology to long-term public objectives.

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Trusted By

Clear Guidance for High-Stakes IT Decisions

See how practical assessments and advisory support help organizations reduce risk and plan with confidence.

“Edgeworx Solutions performed an IT Infrastructure Assessment and long term strategy to enhance the organizational operation processes and update the technology to meet future business requirements.

At the end of the project, Edgeworx delivered a detailed report on their findings, with clear recommendations and priorities that produced for the Aga Khan Museum and the Ismaili Centre a highly methodical long-term strategy associated with our technology infrastructure.

We greatly recommend the Edgeworx services to other Museum Institutions that are looking to enhance their technology Infrastructure.”

Hussein Rajabali

Aga Khan Museum

I am writing to highly recommend Edgeworx Solutions based on the exceptional services they provided during the recent comprehensive upgrade of our infrastructure. As a Canadian technology services company, they demonstrated professionalism, expertise, and an unwavering commitment to excellence.

Edgeworx successfully executed VMware migrations, Active Directory consolidations, cyber security assessments, and Disaster Recovery reviews. Their team of skilled engineers planned and implemented the project, ensuring minimal disruption and maximum efficiency. They conducted a thorough cyber security assessment, identifying vulnerabilities and providing actionable recommendations to enhance our defenses against evolving threats. Additionally, their Disaster Recovery review identified gaps and implemented robust contingency plans.

Throughout the project, Edgeworx displayed technical prowess and attention to detail. Their customer service, responsiveness, and collaboration fostered a positive working relationship. Based on our experience, I confidently recommend Edgeworx to organizations seeking top-tier technology services.

David Boyle

IT Manager, Prince Edward County

“During the spring of 2021, Edgeworx Solutions Inc performed an in-depth study of the McMichael Canadian Art Collection infrastructure environment to build a long-term technology strategy associated with McMichael’s technology purchases, operational processes and security requirements.

The assessment’s deliverable provided a highly comprehensive current environment review, clearly outlined gaps and prioritized recommendations for our long-term approach to maximize the value from our corporate technology investments.

The Edgeworx team are professional, experienced and certified; the McMichael team gained a tremendous amount of value throughout the assessment project.

The McMichael highly recommends the Edgeworx team for any organization looking for a 3rd party assessment of their IT infrastructure to build a long-term technology strategy.”

Lisa Pottie

McMichael Canadian Art Collection

“The Town of Espanola released an RFP to review the Town’s technology infrastructure from a design perspective, quality of service, adherence to market best practices and organizational structure as it related to IT. Edgeworx Solutions won the bid to undertake the assessment due to their experience and their methodical and comprehensive approach towards IT strategy development.

The Edgeworx assessment of the Town’s Information Technology environment was detailed and also provided 5-year technology investment recommendations for the long-term requirements of the Town of Espanola. Edgeworx’s professionalism and expertise made for an excellent working relationship.

I would like to thank the Edgeworx team for providing a comprehensive and articulate strategy that the Town of Espanola will be leaning on in the years to come. Well done team!”

Allan Hewitt

Chief Administrative Officer, Town of Espanola

“We found the Edgeworx team to be highly knowledgeable and experienced in Network Security. They follow a well thought out methodology to mitigate the risk of cyber security and greatly help our organization to meet our corporate regulators.”

Christopher Page

Laurus Investment Council

Awards & Certifications

Government IT Services Built Around Risk, Resiliency, and Governance

Practical public sector modernization support

IT Strategy

Align IT to public goals

Public sector technology initiatives need clear direction before new tools are purchased or deployed. Edgeworx Solutions provides vCIO-style guidance that connects infrastructure, cybersecurity, service delivery, budgeting, and governance to long-term objectives.

You receive practical roadmaps, prioritized recommendations, and leadership-ready findings that support defensible decisions, reduce vendor confusion, and help internal teams focus effort where it creates the most operational value.

Cyber Governance

Prioritize security action

Cybersecurity governance helps leadership understand what needs attention, why it matters, and how to prioritize improvements. Edgeworx Solutions reviews controls, policies, identity practices, user risk, and operational readiness against recognized frameworks such as the CIS Critical Security Controls.

Findings are translated into clear actions, so your team can reduce exposure, improve accountability, and strengthen security posture without relying on vague or fear-based recommendations.

Infrastructure Review

Clarify current-state risk

Legacy infrastructure, aging systems, and inconsistent documentation can make modernization difficult to plan. Edgeworx Solutions assesses your environment across servers, networks, cloud services, endpoints, configurations, capacity, backup practices, and operational processes.

The outcome is a practical view of current-state risk, future-state needs, and phased priorities. This helps your organization modernize infrastructure, improve resiliency, and align investment timing with service requirements and available resources.

Privacy Compliance

Support audit-ready policy

Public sector organizations face increasing expectations around privacy, records, accessibility, and responsible data handling. Edgeworx Solutions supports assessments and policy development mapped to applicable standards such as AODA, PHIPA, PIPEDA, CPPA considerations, and related public sector requirements.

Deliverables can include gap findings, audit-ready procedures, documentation support, and prioritized recommendations that help leadership address compliance obligations with clarity and accountability.

Backup and Recovery

Strengthen recovery plans

Service continuity depends on more than having backups in place. Edgeworx Solutions reviews recovery objectives, backup coverage, restore processes, encryption, retention, and data residency considerations to help public sector organizations prepare for disruption.

Backup and Disaster Recovery as-a-Service options include cloud-managed, encrypted, Canadian data-resident capabilities that support compliance expectations and create clearer recovery paths for critical systems and public services.

Managed IT Operations

Extend internal IT capacity

Managed IT operations should improve reliability while supporting governance, user experience, and risk reduction. Edgeworx Solutions provides security-first managed services that can support internal teams with monitoring, support coordination, access management, vendor alignment, and operational improvement.

For new managed services clients, same-business-day response is available from 8 AM to 8 PM, backed by service credits for missed SLAs and a 90-day opt-out for added accountability.

Our Elite Partners

Measured Experience Supporting Public Sector IT Decisions

55+

Organizations Supported

14,710+

End Users Supported

98%

Average Client Retention Rate

Modernize Public Systems With Clear Priorities

Public sector technology decisions need to stand up to operational, financial, security, and governance scrutiny. Edgeworx Solutions helps you assess the current state, identify gaps, and build outcome-driven plans that support service reliability and responsible modernization.

Government IT Services are designed for organizations that need technical expertise and business insight without adding unnecessary complexity. Recommendations are practical, prioritized, and connected to risk reduction, resiliency, privacy, accessibility, and long-term infrastructure planning.

With Province of Ontario Vendor of Record status for IT Projects, IT Security, and Task-based Consulting, eligible public entities can engage support through established procurement pathways while keeping accountability, transparency, and public value at the center of every initiative.

Reduce Risk Without Adding Operational Burden

Government environments often carry legacy systems, limited internal capacity, rising service expectations, and stricter compliance obligations. Edgeworx Solutions helps you solve the right problems in the right order through structured assessments, advisory support, and practical implementation planning.

Technology maturity and infrastructure assessments
Cybersecurity reviews aligned to recognized controls
Privacy, accessibility, and policy readiness guidance
Identity, access, and zero trust planning
Backup, disaster recovery, and continuity reviews

The result is a defensible roadmap with detailed findings, clear recommendations, and priorities your leadership team can use to make informed investment decisions.

Strategic Advisory Support for Accountable Decisions

Edgeworx Solutions can act as an extension of internal IT teams, bringing senior-level advisory capacity where it is needed most. Fractional CIO and CISO guidance helps connect day-to-day technology demands with governance, budgeting, cybersecurity, vendor management, and long-term public service objectives.

This approach is built around candid conversations about risks and issues, not one-size-fits-all recommendations. Each engagement starts with understanding your operating environment, service priorities, constraints, and regulatory expectations.

Whether you need a Microsoft 365 security review, infrastructure assessment, policy support, or a multi-year modernization roadmap, you receive actionable guidance designed to improve resiliency and support accountable decisions.

Plan a More Resilient Public IT Roadmap

Identify gaps, prioritize improvements, and plan defensible next steps.

Explore Related Public Sector IT Services

Frequently Asked Questions

What is included in your government IT services offering?

You receive a security-first approach that covers infrastructure assessments, cybersecurity reviews, privacy and accessibility guidance, and disaster recovery planning. Services include:

Technology maturity and infrastructure assessments
CIS Critical Security Controls-based cybersecurity reviews
Policy guidance mapped to AODA, PHIPA, and PIPEDA
Identity and zero trust access planning
Cloud-managed, Canadian data-resident backup and rapid restore

Each engagement delivers detailed findings, clear recommendations, and priorities designed for public sector requirements.

What are the main benefits of government IT services for public sector organizations?

You gain actionable, audit-ready recommendations that help reduce risk, improve resiliency, and address regulatory requirements. These services are designed to help you:

Modernize without unnecessary complexity
Strengthen compliance with privacy and accessibility standards
Improve continuity with secure data backup and disaster recovery
Align technology investments with long-term public objectives

This approach supports measurable outcomes and defensible technology decisions.

How does the assessment process work for government IT services?

The process begins with a disciplined assessment of your current state, identifying technology, security, and compliance gaps. You receive a prioritized roadmap that connects recommendations to your operational goals. Advisors engage with your team through candid risk discussions, structured reviews, and practical planning sessions, ensuring every step supports your organizations regulatory and business requirements.

How long does a typical government IT assessment take and what does it cost?

Most assessments are completed within 4 to 8 weeks, depending on your environments size and complexity. Pricing is structured as a fixed, upfront fee that is determined after an initial scoping call. This approach provides commercial flexibility and ensures you know what to expect before any work begins.

What sets your approach to government IT services apart from other providers?

You benefit from a security-first, outcome-driven approach that is tailored to the realities of public sector operations. Distinctions include:

Proven experience as a Vendor of Record with the Province of Ontario
Audit-ready recommendations mapped to regulatory standards
vCIO and vCISO advisory for strategic oversight
Same-business-day response guarantees with service credits for missed SLAs

Every solution is designed to solve the right problems in the right order, with transparency and accountability at every stage.