Sovereign Managed Cloud Services

Security-first cloud management aligned to business risk.

Reduce cloud sprawl with a current environment review and prioritized recommendations.

Address access risk with identity-focused controls aligned to zero trust principles.

Improve resiliency with cloud-managed backup and rapid restore planning.

Support governance with fixed-price CIO/CISO advisory and measurable oversight.

Count on same-business-day response from 8 AM to 8 PM with SLA accountability.

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Trusted By

Trusted Cloud Guidance for Complex Operations

Practical support for leaders balancing security, reliability, and modernization.

“The Town of Espanola released an RFP to review the Town’s technology infrastructure from a design perspective, quality of service, adherence to market best practices and organizational structure as it related to IT. Edgeworx Solutions won the bid to undertake the assessment due to their experience and their methodical and comprehensive approach towards IT strategy development.

The Edgeworx assessment of the Town’s Information Technology environment was detailed and also provided 5-year technology investment recommendations for the long-term requirements of the Town of Espanola. Edgeworx’s professionalism and expertise made for an excellent working relationship.

I would like to thank the Edgeworx team for providing a comprehensive and articulate strategy that the Town of Espanola will be leaning on in the years to come. Well done team!”

Allan Hewitt

Chief Administrative Officer, Town of Espanola

“We found the Edgeworx team to be highly knowledgeable and experienced in Network Security. They follow a well thought out methodology to mitigate the risk of cyber security and greatly help our organization to meet our corporate regulators.”

Christopher Page

Laurus Investment Council

“During the spring of 2021, Edgeworx Solutions Inc performed an in-depth study of the McMichael Canadian Art Collection infrastructure environment to build a long-term technology strategy associated with McMichael’s technology purchases, operational processes and security requirements.

The assessment’s deliverable provided a highly comprehensive current environment review, clearly outlined gaps and prioritized recommendations for our long-term approach to maximize the value from our corporate technology investments.

The Edgeworx team are professional, experienced and certified; the McMichael team gained a tremendous amount of value throughout the assessment project.

The McMichael highly recommends the Edgeworx team for any organization looking for a 3rd party assessment of their IT infrastructure to build a long-term technology strategy.”

Lisa Pottie

McMichael Canadian Art Collection

“Edgeworx Solutions performed an IT Infrastructure Assessment and long term strategy to enhance the organizational operation processes and update the technology to meet future business requirements.

At the end of the project, Edgeworx delivered a detailed report on their findings, with clear recommendations and priorities that produced for the Aga Khan Museum and the Ismaili Centre a highly methodical long-term strategy associated with our technology infrastructure.

We greatly recommend the Edgeworx services to other Museum Institutions that are looking to enhance their technology Infrastructure.”

Hussein Rajabali

Aga Khan Museum

I am writing to highly recommend Edgeworx Solutions based on the exceptional services they provided during the recent comprehensive upgrade of our infrastructure. As a Canadian technology services company, they demonstrated professionalism, expertise, and an unwavering commitment to excellence.

Edgeworx successfully executed VMware migrations, Active Directory consolidations, cyber security assessments, and Disaster Recovery reviews. Their team of skilled engineers planned and implemented the project, ensuring minimal disruption and maximum efficiency. They conducted a thorough cyber security assessment, identifying vulnerabilities and providing actionable recommendations to enhance our defenses against evolving threats. Additionally, their Disaster Recovery review identified gaps and implemented robust contingency plans.

Throughout the project, Edgeworx displayed technical prowess and attention to detail. Their customer service, responsiveness, and collaboration fostered a positive working relationship. Based on our experience, I confidently recommend Edgeworx to organizations seeking top-tier technology services.

David Boyle

IT Manager, Prince Edward County

Awards & Certifications

What Managed Cloud Services Include

Secure, governed cloud operations

Cloud Strategy

Prioritized cloud decisions

Cloud strategy begins with a clear view of your current environment, business priorities, and risk exposure. Edgeworx Solutions reviews infrastructure, workloads, user access, dependencies, and operational gaps before recommending changes.

You receive prioritized recommendations and technology investment guidance that support practical modernization, cost control, resiliency, and long-term planning. The focus is to solve the right problems in the right order.

Cloud Security

Stronger access control

Cloud security is managed through practical controls that reduce unnecessary access, strengthen user authentication, and improve visibility into cloud activity. Edgeworx Solutions helps align identity and access management with zero trust principles in a way your team can operate.

Deliverables may include access reviews, configuration guidance, security posture improvements, and documented recommendations that support governance, audit readiness, and better day-to-day control.

Infrastructure Care

Reliable cloud operations

Reliable cloud infrastructure depends on monitoring, maintenance, capacity planning, and clear operational ownership. Edgeworx Solutions supports cloud environments as an extension of internal IT teams, helping address performance, availability, and configuration issues before they become larger business problems.

The service connects tactical support with leadership visibility, so technology decisions are documented, aligned, and easier to prioritize.

Backup and Recovery

Resilient recovery planning

Backup and recovery planning are core to resilient cloud operations. Edgeworx Solutions supports cloud-managed, encrypted backup and restore strategies with attention to Canadian data residency concerns where applicable.

The goal is to protect critical systems and data while giving leadership practical recovery expectations, restore priorities, and continuity guidance that supports compliance obligations and operational stability.

Cost Governance

Clearer cloud investment

Cloud costs can rise quickly when services, licenses, and workloads are not reviewed against actual business needs. Edgeworx Solutions assesses usage, capacity, dependencies, and operational requirements to identify where investment should be maintained, adjusted, or planned.

Recommendations are tied to business value, risk, and service impact, helping leadership make informed decisions instead of reacting to fragmented vendor invoices or unclear cloud spend.

Advisory Support

Accountable cloud support

Cloud environments require accountable support and senior guidance, especially when internal teams are balancing daily operations with security, compliance, and modernization demands. Edgeworx Solutions provides managed support backed by advisory oversight, including fixed-price CIO/CISO programs where appropriate.

You gain transparent communication, same-business-day response expectations, and a partner focused on measurable outcomes, not generic service activity.

Our Elite Partners

Measurable Cloud Support Backed by Accountability

55+

Organizations Supported

14,710+

End Users Supported

98%

Avg Client Retention Rate

Cloud Management Built Around Risk, Resilience, and Control

Managed cloud services should give leadership clear control over reliability, access, risk, and investment planning. Edgeworx Solutions starts with a current environment review, then identifies gaps across cloud infrastructure, identity, backup, security posture, and operational processes.

The result is not a generic tool stack. It is an outcome-driven plan that helps you solve the right problems in the right order. Cloud operations are aligned with cybersecurity expectations, compliance needs, and long-term business objectives, so internal teams gain practical support without losing visibility or control.

Practical Cloud Governance for Complex Environments

Cloud environments become difficult to manage when ownership, access, costs, and recovery planning are not clearly governed. Edgeworx Solutions provides structured operational support that connects strategy with day-to-day execution.

Current-state cloud and infrastructure review
Gap identification across security, access, and resiliency
Prioritized recommendations tied to business impact
Identity and access management aligned to zero trust principles
Backup, recovery, and continuity planning for critical systems
Ongoing advisory support for investment and roadmap decisions

This approach helps leadership make informed technology decisions while giving internal IT teams an accountable partner for implementation and support.

Support Internal IT Without Losing Strategic Oversight

Managed cloud should support the way your organization operates, not force unnecessary complexity. Edgeworx Solutions acts as an extension of internal IT teams, combining strategic planning, risk management, and day-to-day IT operations support.

For organizations with regulatory, privacy, or continuity responsibilities, cloud decisions need to be documented, defensible, and aligned with practical business outcomes. Services can support Microsoft 365 security posture, cloud infrastructure management, disaster recovery planning, and technology investment recommendations. You gain a transparent partner focused on improving resiliency, reducing operational friction, and helping leadership plan with confidence.

Plan Your Managed Cloud Review

Gain a practical roadmap for secure, resilient cloud operations.

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Frequently Asked Questions

What is included in managed cloud services for organizations like mine?

You receive a security-first approach to cloud management that covers your infrastructure, identity, access controls, backup, and ongoing risk assessment. Services begin with a current environment review and gap identification, followed by prioritized recommendations tailored to your business goals. Ongoing support connects strategic planning with operational execution, helping you align cloud operations with cybersecurity, compliance, and investment priorities. This ensures your team gains practical support without losing control or visibility.

What business outcomes can managed cloud services help me achieve?

Managed cloud services are designed to deliver measurable improvements in risk reduction, operational resilience, and technology investment planning. You benefit from:

Reduced exposure to security incidents through identity-focused controls
Improved business continuity with cloud-managed backup and rapid restore
Audit-ready compliance aligned to sector standards like AODA, HIPAA, and PIPEDA
Transparent oversight and actionable recommendations supporting long-term growth

How does the managed cloud services process work from assessment to support?

Your engagement starts with a detailed review of your current environment, including infrastructure, access, and backup posture. Gaps are identified and prioritized based on business impact, compliance needs, and risk profile. You receive an outcome-driven roadmap, then ongoing advisory and operational support to implement improvements, monitor performance, and adapt as your needs evolve. Regular reviews ensure cloud operations remain aligned with your objectives and regulatory requirements.

What is the typical pricing and onboarding timeline for managed cloud services?

Pricing is fixed and transparent, based on the scope of your infrastructure, regulatory environment, and desired support level. Most organizations see onboarding completed within a few weeks, starting with an environment review and gap assessment. Service agreements include same-business-day response (8 AM, 8 PM) and service credits for missed SLAs. A 90-day opt-out is available for new managed services clients, offering commercial flexibility as you evaluate long-term fit.

How are these managed cloud services different from other providers?

You gain a partner focused on business outcomes, risk reduction, and long-term alignment with your operational goals. The approach emphasizes security-first managed services, practical modernization, and audit-ready policies mapped to regulatory standards. Strategic leadership is delivered through fractional CIO/CISO advisory, and you benefit from guaranteed accountability with measurable oversight and same-day response. The process is transparent, collaborative, and designed to help you solve the right problems in the right order.