Breach Response

Structured breach response with audit-ready guidance.

Reduce uncertainty after an incident with prioritized findings and a clear containment plan.

Address fragmented response efforts with coordinated technical, governance, and recovery guidance.

Support compliance obligations with audit-ready language, evidence tracking, and reporting support.

Restore operations with recovery validation tied to backup status and business continuity priorities.

Strengthen future resilience with post-incident recommendations mapped to practical security controls.

Request a Quote for our Breach Response

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Trusted Guidance When Technology Risk Becomes Urgent

See how practical recommendations help organizations recover, improve, and move forward.

“During the spring of 2021, Edgeworx Solutions Inc performed an in-depth study of the McMichael Canadian Art Collection infrastructure environment to build a long-term technology strategy associated with McMichael’s technology purchases, operational processes and security requirements.

The assessment’s deliverable provided a highly comprehensive current environment review, clearly outlined gaps and prioritized recommendations for our long-term approach to maximize the value from our corporate technology investments.

The Edgeworx team are professional, experienced and certified; the McMichael team gained a tremendous amount of value throughout the assessment project.

The McMichael highly recommends the Edgeworx team for any organization looking for a 3rd party assessment of their IT infrastructure to build a long-term technology strategy.”

Lisa Pottie

McMichael Canadian Art Collection

I am writing to highly recommend Edgeworx Solutions based on the exceptional services they provided during the recent comprehensive upgrade of our infrastructure. As a Canadian technology services company, they demonstrated professionalism, expertise, and an unwavering commitment to excellence.

Edgeworx successfully executed VMware migrations, Active Directory consolidations, cyber security assessments, and Disaster Recovery reviews. Their team of skilled engineers planned and implemented the project, ensuring minimal disruption and maximum efficiency. They conducted a thorough cyber security assessment, identifying vulnerabilities and providing actionable recommendations to enhance our defenses against evolving threats. Additionally, their Disaster Recovery review identified gaps and implemented robust contingency plans.

Throughout the project, Edgeworx displayed technical prowess and attention to detail. Their customer service, responsiveness, and collaboration fostered a positive working relationship. Based on our experience, I confidently recommend Edgeworx to organizations seeking top-tier technology services.

David Boyle

IT Manager, Prince Edward County

“We found the Edgeworx team to be highly knowledgeable and experienced in Network Security. They follow a well thought out methodology to mitigate the risk of cyber security and greatly help our organization to meet our corporate regulators.”

Christopher Page

Laurus Investment Council

“The Town of Espanola released an RFP to review the Town’s technology infrastructure from a design perspective, quality of service, adherence to market best practices and organizational structure as it related to IT. Edgeworx Solutions won the bid to undertake the assessment due to their experience and their methodical and comprehensive approach towards IT strategy development.

The Edgeworx assessment of the Town’s Information Technology environment was detailed and also provided 5-year technology investment recommendations for the long-term requirements of the Town of Espanola. Edgeworx’s professionalism and expertise made for an excellent working relationship.

I would like to thank the Edgeworx team for providing a comprehensive and articulate strategy that the Town of Espanola will be leaning on in the years to come. Well done team!”

Allan Hewitt

Chief Administrative Officer, Town of Espanola

“Edgeworx Solutions performed an IT Infrastructure Assessment and long term strategy to enhance the organizational operation processes and update the technology to meet future business requirements.

At the end of the project, Edgeworx delivered a detailed report on their findings, with clear recommendations and priorities that produced for the Aga Khan Museum and the Ismaili Centre a highly methodical long-term strategy associated with our technology infrastructure.

We greatly recommend the Edgeworx services to other Museum Institutions that are looking to enhance their technology Infrastructure.”

Hussein Rajabali

Aga Khan Museum

Awards & Certifications

Breach Response Built for Recovery and Readiness

Structured containment and recovery guidance

Incident Triage

Clarity from the start

Early decisions shape the quality of the entire response. Edgeworx Solutions helps you assess reported indicators, confirm affected assets, identify urgent business risks, and separate confirmed facts from assumptions.

You receive clear initial findings, documented priorities, and practical next steps for containment, communication, and recovery planning. This gives leadership and IT teams a shared operating picture before deeper investigation begins.

Containment Planning

Reduced operational exposure

Containment needs to reduce exposure without creating avoidable downtime. Edgeworx Solutions supports decisions around account controls, network access, endpoint isolation, cloud access, and priority systems.

The focus is practical risk reduction, not unnecessary disruption. Actions are documented so internal teams, insurers, legal counsel, or regulators can understand what was done, why it was done, and what remains to be validated before normal operations resume.

Evidence Support

Audit-ready incident records

Breach response often requires clear records of activity, decisions, system status, and recovery steps. Edgeworx Solutions helps structure evidence collection and documentation so your organization can support internal review, privacy obligations, insurance requirements, and executive reporting.

Deliverables may include detailed findings, decision logs, technical observations, and audit-ready recommendations that make the incident easier to explain and the recovery easier to govern.

Recovery Validation

Recovery tied to priorities

Recovery should be tied to business priorities, not just system availability. Edgeworx Solutions helps you validate backups, review restore options, assess user access, and prioritize the systems that matter most to service delivery and continuity.

Recommendations connect technical recovery tasks to operational needs, helping your team move from disruption to stable service with better visibility into what has been restored, what remains at risk, and what must be monitored.

Compliance Guidance

Clear compliance support

Many incidents involve privacy, governance, or sector-specific reporting considerations. Edgeworx Solutions helps translate technical findings into clear language that supports leadership decisions and regulatory readiness.

The work can include privacy impact considerations, policy alignment, stakeholder-ready summaries, and practical recommendations mapped to relevant requirements such as PIPEDA, PHIPA, AODA, or emerging public-sector obligations where applicable.

After-Action Planning

Stronger controls after recovery

A breach response should not end when systems are back online. Edgeworx Solutions helps turn findings into a prioritized improvement plan that addresses root causes, control gaps, identity risks, backup weaknesses, and process issues.

You receive actionable recommendations that support long-term technology strategy, stronger resiliency, and better investment planning. The goal is to make the next security decision clearer, more defensible, and easier to implement.

Our Elite Partners

Measure Response Readiness Before the Next Incident

55+

Businesses Trust

Vendor Of Record Awards Received

98%

Average Client Retention Rate

Respond With Clarity, Control, and Accountability

A breach requires more than technical troubleshooting. It requires clear decisions, accountable documentation, and a recovery path that protects operations while supporting legal, privacy, and regulatory obligations.

Edgeworx Solutions helps you assess what happened, contain immediate exposure, coordinate recovery activity, and document decisions in audit-ready language. The process is structured to reduce confusion, keep stakeholders aligned, and prioritize the work that matters most to continuity, data protection, and long-term security posture.

You get technical expertise and business insight, with recommendations that connect incident response to operational resilience and future risk reduction.

A Practical Response Process for Complex Incidents

Effective breach response depends on solving the right problems in the right order. Edgeworx Solutions brings structure to urgent situations by helping you confirm scope, reduce active risk, protect evidence, and prepare for the next operational decision.

Incident triage to identify affected systems, users, and business processes.
Containment guidance focused on limiting exposure without unnecessary disruption.
Evidence preservation to support internal review, insurance, legal, or regulatory needs.
Recovery planning tied to backup status, access controls, and operational priorities.
Post-incident findings that support stronger governance and future investment decisions.

Turn Incident Lessons Into Stronger Resilience

After containment, the most valuable work is turning incident findings into measurable improvement. Edgeworx Solutions helps your leadership and IT teams understand what changed, what gaps remain, and which actions should come next.

Recommendations are prioritized by risk, operational impact, and long-term investment value. This may include identity and access improvements, Microsoft 365 security adjustments, backup and recovery validation, process updates, user awareness, or governance support through fractional CIO/CISO advisory.

The result is a clear path from incident recovery to improved resiliency, with actionable outcomes your team can explain, approve, and implement.

Plan Your Breach Response With Confidence

Get practical next steps for containment, recovery, and reporting.

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Frequently Asked Questions

What does the breach response service include from start to finish?

You receive a structured process that starts with incident triage and scoping, followed by immediate containment and evidence preservation. Every step is documented in audit-ready language to support compliance and recovery. You also get recovery planning tied to backup status and operational priorities, as well as post-incident recommendations that strengthen future resilience. The entire approach is designed to reduce confusion and help you make informed decisions at each stage.

How can breach response help reduce business risk after an incident?

The breach response service focuses on rapid containment to limit exposure and prevent further damage, protecting your data and operations. You receive clear, prioritized findings and practical recommendations that address regulatory, privacy, and business continuity requirements. This structured approach minimizes uncertainty, supports compliance obligations, and helps you restore stakeholder confidence with documented outcomes.

What is the process for coordinating breach response during a critical incident?

Your incident is managed using a structured protocol that balances technical action with business oversight. The process includes:

Incident triage to assess affected systems, users, and processes
Containment strategies to limit exposure without unnecessary disruption
Evidence collection for internal, legal, or regulatory review
Recovery planning aligned to your backup and continuity priorities
Transparent communication and clear next steps for all stakeholders

How quickly can breach response services be activated and what does it cost?

Breach response can typically be activated within the same business day, with service commitments running from 8 AM to 8 PM and defined response SLAs. Pricing is based on the scope and complexity of your incident, with transparent estimates provided after an initial assessment. You benefit from fixed-price engagements and the flexibility to request a quote or tailored support based on your organizations specific needs.

What makes your breach response approach different from other providers?

Your organization benefits from a security-first, audit-ready approach that combines technical expertise with business insight. You receive detailed findings, clear recommendations, and prioritized actions mapped to regulatory frameworks like HIPAA, PIPEDA, and AODA. The focus is always on measurable outcomes, operational recovery, and supporting your long-term technology strategy, not just technical containment. Proven results with public-sector and mid-market clients demonstrate practical, standards-based value you can trust.